Naples Lumber & Supply Staff Notice
As the situation around the Novel Coronavirus (COVID-19) continues to evolve Naples Lumber & Supply’s paramount concern continues to be for the health and safety of our customers and our staff.
Operational Hours
Naples Lumber & Supply is an essential product and service provider for our community and we are committed to keeping our facility open as we have always done when our community faces a crisis. To that end we will continue to be open our normal business hours of Monday through Friday from 7AM to 5PM and on Saturday from 7AM to 12PM, or by appointment.
We are, however, adapting some modified operating parameters to limit the number of people working too closely together certain areas at the same time.
Showroom
Effective Monday, March 23, 2020, our showroom will available by appointment only. We are happy to continue to showcase the excellent product selections we provide by appointment to make sure that the appropriate distancing and service is available for both customers and our showroom staff.
Appointments can be made by:
- Request an appointment by calling (239) 643-7000, or
- Requesting an appointment through our website https://www.napleslumber.com/contact/, or
- Request an appointment through your assigned Naples Lumber & Supply Sales Associate.
Retail & Contractor Counter
Effective Monday, March 23, 2020, our retail and contractor service counter will allow a maximum of four (4) customers in the retail & contractor counter area at a time. We ask that only the authorized representative of our customer come into the retail & contractor counter area and all other companions remain in the vehicles. As each customer departs the retail & contractor sales counter area another customer will be allowed in.
Deliveries
All deliveries will be made with adherence to the recommended 6’ separation between individuals and temporarily waiving the requirement for signatures on deliveries. Latex gloves and work gloves are available for your use when shared paperwork is required. We appreciate our customers working with us in this manner to help us look after the health and safety of our drivers and their project site personnel.
General
On March 9, 2020 Naples Lumber & Supply commenced an aggressive deeper cleaning protocol throughout our facility that includes but is not limited to maintaining all doors that can be kept open at all times; cleaning all door handles, counter surfaces and other areas prone to high contact that is repeated every few hours; and operating some functions remotely when appropriate.